FREE SHIPPING FOR ALL US MAINLAND ORDERS OVER $100
Shipping & Delivery
Shipping Policy
ORDER PROCESSING:
Please allow 1-2 business days to process your order. Expect an email within 2 business days to let you know your order is on the way!
​
​​DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
We offer free standard shipping within the USA over $100.
Return & Exchange Policy
We accept returns within 30 days of delivery, provided the item is unused and in its original condition. A full refund will be issued for the order amount, excluding return shipping costs and a restocking fee.
​
If your order arrives damaged, please reach out to us immediately at hello@woofbig.com, including your order number and a photo of the damaged item. We handle these situations individually and will do our best to find a satisfactory solution.
​
For any additional questions, feel free to contact us at hello@woofbig.com.